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Pipeline & Scheduling

What's the best way to schedule multiple crews?

The best way to schedule multiple crews is to keep all job details in one place and build buffer time between appointments. This prevents the chaos of miscommunication, overlapping schedules, and crews showing up to jobs with missing information. Here's how to make it work.

Get all jobs and crew info into one system

Stop managing schedules across text messages, email, and your head. Your crews can't execute what they don't know. Every job needs the same set of facts accessible to everyone: address, scope, crew size, materials, start time, travel time to the next job. A general contractor with 12 concurrent jobs and 8 crews needs this. A painting crew hitting 4 jobs a day needs this. When one person is updating a spreadsheet and another is texting changes, you lose. Use a system where edits show up instantly to everyone. That might be a shared document that actually works, or it might be scheduling software. The point is centralized, not fancy.

Account for travel time between jobs

Most scheduling failures happen because two crews are booked back-to-back with zero drive time built in. Job A finishes at 3 PM. Job B is 20 minutes away. Job B is scheduled at 3 PM. Your crew is now late by 20 minutes, and you look disorganized. Always add travel time between appointments. Use Google Maps or your local knowledge to be realistic about drive times, especially if you're working across multiple zones. If a crew finishes a foundation pour in the north part of town and has a framing job 25 minutes south, schedule the framing job for at least 3:30 PM, not 3 PM. This applies to small jobs and large jobs equally.

Build in a buffer for overruns

Most jobs run longer than estimated. Concrete takes longer in cold weather. Plumbing inspections get failed on the first try. Roofing finds rot that wasn't visible. If your estimate says 4 hours and you schedule the next crew to start exactly 4 hours later, you're gambling. Add 30 minutes to an hour of buffer time depending on the job type and how predictable the work is. Foundation work and site prep are high-variability. Painting is lower-variability. Adjust your buffer accordingly. The cost of a crew sitting idle for 30 minutes is less than the cost of them arriving to find the previous crew still there or the site not ready.

Assign one person to manage handoffs

When you have 3 or more crews running concurrently, one person needs to own the schedule and communication. Not to micromanage, but to verify that job sites are ready, materials are on-site, and crews know when and where to show up. This person checks the day before: Is concrete cured and ready for framing. Are electrical materials at the house. Is the roof clear for roofers. They're also the person who catches delays in real-time and adjusts downstream crews. Without this, someone assumes someone else confirmed the site ready, and you have idle crews.

Bottom line

Centralize your job data, add realistic travel and buffer time, and assign one person to own the schedule. These three changes stop most scheduling problems.

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